The Press Herald has published an interview with James Schwartz on the advent of his 1-year anniversary as the restaurant critic for the Maine Sunday Telegram.
Q: If you could give advice to a restaurant about how to do things right, what would you say?
A: The first thing I would say is cleanliness makes a huge difference. Nothing turns off a diner more than a sticky table. Next, warm service is good. Warm, professional service is better. It’s very nice to have a waiter or waitress who is nice. But it’s better to have a waiter or waitress who is nice but knows what they are doing. The last thing for me would be, simple is always better. A beautifully prepared piece of sautéed fish or chicken is better in my opinion than a poorly prepared piece of fish that is exuberantly sauced. I think gilding the lily is unnecessary.