Ruby’s West End is featured in a New York Times article about changing pay practices in the restaurant industry.
So last spring, when the couple opened Ruby’s West End, a cafe in Portland, Maine, they decided that every aspect of their restaurant would diverge from business as usual. Ms. [Corrinna] Stum, 30, spurned pricey subscriptions for reservation and scheduling software, and instead used that money to help pay every member of her small team $12.15 per hour, Maine’s full minimum wage. She also added a 20 percent service charge to every check, to be shared with the kitchen staff, which traditionally doesn’t benefit from tips.